It Engineer

• Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, Microsoft Teams, Intune, Entra ID / Azure AD,
Microsoft 365 Admin Center and Partner Center.
• Manage users, licenses, groups, access policies, corporate devices and cloud security settings in an enterprise environment.
• Configure and support Microsoft Intune compliance policies, configuration profiles, application deployment and Windows 10/11 endpoint
management.
• Participate in mailbox migration and Exchange Online / Hybrid projects; troubleshoot Autodiscover, EWS, OAuth and mail flow issues.
• Support Microsoft Teams and voice scenarios including Teams Phone, Direct Routing, Operator Connect and SIP trunk integrations with
AudioCodes SBC.
• Analyze incidents, service behavior, logs and configuration data; coordinate with Microsoft Support, customers and vendors; prepare operational
documentation.

Administered Active Directory user accounts, security groups, organizational units and access permissions.
• Supported Exchange and Azure-based services as part of corporate email, identity and user infrastructure.
• Managed access to corporate resources, maintained security policies and validated correct permission assignment.
• Monitored server and network resources and supported patching / updаtеprocesses through WSUS.
• Worked with internal support requests, troubleshooting, documentation and communication with technical teams.
• Contributed to basic internal interface tasks using HTML, CSS, JavaScript and React.

• Developed and maintained frontend components for web applications using React, HTML, CSS and JavaScript.
• Converted Figma designs into production-ready interfaces and refined UI components, pages and forms.

• Supported corporate IT infrastructure, servers and workstations; participated in planning and implementation of internal IT solutions.
• Supported 1C and related business systems, including basic database-related checks, troubleshooting, recovery coordination and data validation
support.
• Maintained distributed database exchange processes, regulatory reporting updates and technical documentation.
• Managed IT asset records and coordinated with contractors, vendors and suppliers of hardware, software and external IT services.
• Recovered deleted files and handled data transfers between remote offices.