Администратор ресепшн (со знанием английского языка)( Caspian Offshore Construction Realty )

Описание

DILYARA SASPANOVA 05.09.2002 703122479 (CZ), 87016508888 (KZ) dilyades@icloud.com I was born in Kazakhstan, Atyrau and moved to the Czech Republic in 2019. As an experienced and highly mo Qvated person, I am confident in my ability to bring value to any organiza Qon. I am looking to leverage my exper Qse and experience to take on new challenges and contribute to the growth and success of a forward-thinking company. EDUCATION Secondary voca 7onal | Maly academy of Arts 2015 – 2019 | ATYRAU, KZ Faculty of Graphic Design Throughout my Qme in school and in the professional realm, I have honed my skills in various design so \ware, and have experience in crea Qng designs for logos, branding, web design, and materials. Bachelor | University of Life Sciences 2020 – … | PRAGUE, CZ Faculty of Economics and Management Known for its strong focus agricultural and environmental sciences. WORK EXPERIENCE Waitress | Lavanda 06. 2019 – 08. 2019 Over the course of my career, I have gained extensive experience in the hospitality industry and have been privileged to work as a waitress in my hometown. In this role, I had the opportunity to interact with customers and provide them with excep Qonal service while ensuring that their dining experience was enjoyable. Waitress, Bartender | HEY Coffee Lounge 08. 2020 – 09. 2020 I also had the opportunity to expand my horizons by working as a waitress and bartender in Prague, where I was responsible for serving customers and preparing non-alcoholic drinks. In this fast-paced environment, I was able to develop my skills in Qme-management, mul Qtasking, and communica Qon. Brigada | Sinsay, Reserved 10.2019 – 10.2021 Another key aspect of my work experience at the mass market clothing shop was my par Qcipa Qon in preparing and opening new store loca Qons. This involved collabora Qng with a team of employees to set up displays and merchandise products to a eract customers and create a posi Qve shopping experience. Front Desk | Hotel Golden Crown, Deminka Palace Hotel 6.2022 – 1.1.2024 As a recep Qonist at a hotel, I possess excep Qonal communica Qon and customer service skills, enabling me to greet guests with warmth and professionalism. I have extensive experience in

managing guest check-ins and checkouts, managing reserva Qons and providing guests with informa Qon about local aerac Qons and services. Furthermore, I am adept at handling mul Q- line phone systems, processing payments, and managing guest complaints. In addi Qon, I am proficient in using hotel so \ware, such as Fidelio and HotelTimes. As a recep Qonist, I take pride in providing excep Qonal service to hotel guests and am commi eed to enhancing their overall experience. SKILLS •Communica Qon •Quick adapta Qon •Interpersonal skills •Problem-Solving and Decision-Making LANGUAGES •Kazakh: na Qve speaker •Russian: na Qve speaker •English: B2 •Czech: B1