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markdown # SERIKQYZY ZHADYRA > Transport Department Employee
+7-775-322-18-08Zzhadyraa.00@mail.ruLocation: Атырау, Kazakhstan
PROFILE
With 2 years' experience in a transportation company and another 2 as a bank manager, I have honed my skills in upholding accurate documentation, maintaining friendly atmosphere, and keeping to deadlines. I am well-acquainted with I-logistic and DaWinci software, capable of working under pressure with tight deadlines, and strongly focused on problem resolution for clients. I also have a good command of spoken English.
WORK EXPERIENCE
Group Dispatcher
Caspian Offshore Construction Realty LLP June 2022 - Present - Ensuring adherence to the schedule and rules during shift changes for employees on the Tengiz-Kulsary-Atyrau route. - Compiling passenger lists by location in the manifest and registering them, while ensuring optimal transport load to reduce expenses. - Promptly resolving conflicts and problem situations on the routes without causing vehicle delays. - Receiving calls, writing and reading mail, and maintaining communication with clients, drivers and company employees. - Providing passengers with a consistent train service by pre-ordering dry rations and water according to the number of requests. - Maintaining records of completed passenger transportations.
Service Manager for Individuals
AO Narodny Bank Kazakhstan April 2020 - March 2022 - Advised clients and assisted them in selecting the right products and services. - Conducted sales of banking products (loans, cards, insurance products). - Processed deposits, transfers, payments, and worked with client accounts. - Worked with OCRM, SPM, K2, Outlook, Skype, Excel, Microsoft, Power Point.
EDUCATION
Bachelor's Degree, Cadastre and Land ManagementKazakh University of Innovative and Telecommunication Systems June 2020 - May 2023
SKILLS
Strict adherence to documentation rules and procedures
Creating and maintaining a friendly atmosphere
Meeting deadlines
Proficient typing and general computer use
Intermediate English communication skills
Knowledge of billing practices and controls
ACTIVITIES AND INTERESTS
Listening to podcasts
NPP RK Atameken - courses on basic entrepreneurship and programming
Reading literature and professional books
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